Terms of Use

Last updated: December 19, 2025

1. Acceptance of Terms

By accessing or using Sutram (sutram.io), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not access the service.

2. Description of Service

Sutram is a project collaboration and management platform that allows you to:

  • Create and manage projects
  • Upload and share files and other content items
  • Collaborate with team members via chat
  • Organize content in folders

3. Eligibility

To use Sutram, you must:

  • Be at least 18 years old, or the age of majority in your jurisdiction
  • Have the legal capacity to enter into contracts
  • Not be prohibited from using the service under any applicable law

4. Your Account

4.1 Registration

You are responsible for maintaining the confidentiality of your account and password. You agree to:

  • Provide accurate and complete information
  • Keep your information up to date
  • Immediately notify us of any unauthorized use

4.2 Account Security

You are responsible for all activities that occur under your account. We recommend using strong, unique passwords.

5. Plans and Payments

5.1 Available Plans

We offer different plans with varying storage, bandwidth, and feature limits:

  • Basic: Free, for personal use
  • Pro, Plus, Max: Paid plans with additional features
  • Enterprise: Custom plans for businesses

5.2 Billing

  • Paid plans are billed monthly or annually
  • Prices may change with 30 days' notice
  • No refunds for partial periods

5.3 Usage Limits

Each plan has storage, bandwidth, and maximum file size limits. Exceeding these limits may result in temporary restrictions until the next billing cycle or plan upgrade.

6. User Content

6.1 Ownership

You retain all rights to content you upload to Sutram. By uploading content, you grant us a limited license to store, process, and display that content as necessary to provide the service.

6.2 Responsibility

You are solely responsible for the content you upload and warrant that:

  • You have the necessary rights to the content
  • The content does not violate third-party rights
  • The content is not illegal or harmful

7. Acceptable Use

You agree NOT to use Sutram to:

  • Violate any applicable law or regulation
  • Upload illegal, defamatory, or obscene content
  • Distribute malware or malicious code
  • Attempt to access other users' accounts or data
  • Overload or interfere with the service's operation
  • Collect data from other users without consent
  • Use the service for spam or unsolicited communications

8. Suspension and Termination

8.1 By You

You may cancel your account at any time in the settings. After cancellation, your data will be deleted according to our Privacy Policy.

8.2 By Us

We may suspend or terminate your account if you violate these terms, with or without prior notice, depending on the severity of the violation.

9. Limitation of Liability

Sutram is provided "as is" and "as available". To the maximum extent permitted by law:

  • We do not guarantee the service will be uninterrupted or error-free
  • We are not liable for data loss
  • Our total liability is limited to the amount paid in the last 12 months

10. Indemnification

You agree to indemnify and hold Sutram harmless from any claims, damages, or expenses arising from:

  • Your use of the service
  • Violation of these terms
  • Violation of third-party rights

11. Changes to Terms

We may modify these terms at any time. Significant changes will be notified via email or a notice on the service with at least 30 days' advance notice.

12. Governing Law

These terms are governed by the laws of Brazil. Any dispute will be resolved in the courts of São Paulo, SP, Brazil.

13. Contact

For questions about these terms:

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